Free standard UK delivery over £60

Returns + Refunds


HOW DO I RETURN SOMETHING?

Items can be returned/exchanged in their original condition within 21 days of receiving your order. Just follow these 4 simple steps:

  1. Fill in the information needed on the RETURNS FORM provided inside your delivery with details of the items you wish to return/exchange and place in your package
  2. Please use the returns form included in your delivery. If you would like another form sending, please contact info@sixfiguresofficial.com 
  3. Send your package with an insured and trackable method
  4. We will email you when the package has been safely received and confirm the refund/exchange

HOW DO I GET A NEW RETURNS FORM?

If you require a new returns form then please contact our Customer Care team who will be happy to help you – info@sixfiguresofficial.com

HOW LONG WILL IT TAKE TO RECEIVE A REFUND?

It can take up to 14 working days to process a refund once the items have been received.

If you have not received your refund within that time, then please contact us at info@sixfiguresofficial.com

WHAT DO I DO IF MY REFUND IS INCORRECT?

If this is the case, then please contact our Customer Care team immediately so that we can resolve the matter – info@sixfiguresofficial.com